Terms of service

Terms of Service

Welcome to Xshopz. By accessing or using our website, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before placing an order.

1. General Conditions

By using this website, you confirm that you are at least 18 years old or using the website under the supervision of a parent or guardian.

We reserve the right to refuse service to anyone at any time for any reason.

2. Product Information

We strive to ensure that product descriptions, images, and pricing are accurate. However:

Minor variations in color or appearance may occur due to lighting or screen settings.
We reserve the right to modify product prices at any time without prior notice.

3. Order Acceptance & Cancellation

All orders are subject to confirmation.

COD orders may be verified via phone call before dispatch.
Orders not confirmed may be cancelled.
Orders can only be cancelled before dispatch.
Once shipped, cancellation is not possible.

We reserve the right to cancel any suspicious or fraudulent orders.

4. Pricing & Payments

All prices listed on the website are in INR (₹).

We offer Cash on Delivery (COD) across eligible locations in India. For prepaid orders, payment must be completed at checkout.

5. Shipping & Delivery

Delivery timelines are estimates and may vary depending on location and courier operations.

We are not responsible for delays caused by courier services, natural events, or unforeseen circumstances.

6. Returns & Refunds

Returns and refunds are governed by our Refund Policy. Customers must review the Refund Policy before placing an order.

7. Limitation of Liability

Xshopz shall not be liable for:

Indirect or incidental damages
Delays beyond our control
Loss caused due to incorrect address provided by the customer

Our maximum liability shall not exceed the value of the product purchased.

8. Intellectual Property

All content on this website, including logos, images, text, and graphics, is the property of Xshopz and may not be copied or used without permission.

9. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Continued use of the website constitutes acceptance of the updated terms.